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    Refund policy

    RETURNS & EXCHANGES

    THE PROCESS BEGINS HERE!


    You have 15 days from the date of purchase to process an exchange. You must fill out a request for an approval before returning any orders. Once approved, you will be emailed a Return Authorization number within 3 business days. The RA number must be indicated on the outside of your package. All Returns without a RA number will not be processed and will be bounced back to sender.

    All packages must be shipped to:

                    D Jay's Fashion

                    C/O Returns Dept.

                    1344 W. 3rd. St.

                    Davenport, IA 52802

    Exchanges are processed within 3 business days of receipt to our warehouse. Please allow an additional 3 to 5 business days for all exchanges to be re shipped.

    Please use a form of shipment that includes tracking number to confirm receipt of your return. We are not responsible for missing/lost packages and will not process exchanges for merchandise we do not receive. Any lost packages, you must file a claim with the courier used to ship your return.

     

    By placing an order with ShopDJays.Com, you are here by admitting to knowing our exchange policy.