Returns & Exchanges
The process begins here!
You have 15 days from the date of purchase to process an exchange. You must fill out a request for an approval before returning any orders. Once approved, you will be emailed a Return Authorization number within 3 business days. The RA number must be indicated on the outside of your package. All Returns without a RA number will not be processed and will be bounced back to sender.
All packages must be shipped to:
D Jay's Fashion
C/O Returns Dept.
1344 W. 3rd. St.
Davenport, IA 52802
Exchanges are processed within 3 business days of receipt to our warehouse. Please allow an additional 3 to 5 business days for all exchanges to be re shipped.
Please use a form of shipment that includes tracking number to confirm receipt of your return. We are not responsible for missing/lost packages and will not process exchanges for merchandise we do not receive. Any lost packages, you must file a claim with the courier used to ship your return.
By placing an order with ShopDJays.Com, you are here by admitting to knowing our exchange policy.
PLEASE FILL OUT THE FORM WITH YOUR REQUEST